Chatting with LevelUp Helper

To get user help in LevelUp, you can chat with LevelUp Helper (represented by a real person from the LevelUp team).

  1. Go to "Chat" using the navigation menu

  2. Click the chat room called "LevelUp Helper"

  3. Type a question or comment and click Send

Sharing debug information with LevelUp Helper

It may help solve your technical issues if you share debug information with LevelUp helper.

  1. Go to "Profile" page

  2. In the bottom of the page click App Settings

  3. Find the label "Send debug info to Helper" and click Send